FAQs



  • What's the best way to clean my mask?
    Hand wash cold, line dry.  Spray that bad boy with Lysol after each use.
    Flip it inside out and gently hand wash it!  We know, it's tempting to throw it in the washing machine, but we promise taking good care of your mask helps it take good care of you!  
    If you want a fresh pressed look you can iron it on LOW- but do NOT let the iron touch the heat transfer logo.  Iron it from the back- inside out. 
    • What size should I order?
    Feel free to send a selfie and ask what size is right for you!
    Regular - shown on the model in product photos.  Fits most -if you're  a chick or average to petite dude, this size fits you. If you wear a small or medium in clothes, a regular fits you. 
    Large- fits most men or if you think you have a full face or larger head.  If you wear a large or XL in clothes, order a large.   Hey, we don't think you have a big head, we think you're fly AF.
    PLEASE- if large is sold out shoot us a message instead of just ordering a regular & hoping for the best.  Nothing worse than a mask that’s too tight!  We’ll see how fast we can make a large for you. 
    • What's the deal with the pocket?
    The pocket is for a filter or filter media of your choice for extra protection. Disclaimer: I'm a fashion designer, not a medical professional.  Wash your hands yo.
    Filter not included.  Will fit a filter about 3'' tall x 6'' wide.
    • What's your Return Policy?
    We cannot accept returns for hygenic reasons- that mask has been on your face my friend!  If you ordered the wrong size we're happy to exchange an UNWORN mask for the right size.  If for any reason you aren't satisfied, shoot us a message and we'll make it right.
    • Do you ship internationally?
    Currently we ship to North America and Europe, if you don’t see your country on the list shoot us a message on the Contact page & we’ll look into getting you a mask!
    International orders -we are not responsible for lost packages as there is no way to track them once they leave the U.S.  Buyer assumes the risk of shipping internationally.  Your package is insured for the value of order & a claim can be filed, Mask Mogul cannot control shipping.
    • Can you put my own custom logo on a mask?
    Hell yea!  Click the Contact button at the top or shoot us an email at maskmogulmasks@gmail.com.  We'll need the exact logo or image you want, please attach to your email.
    • Do you take bulk orders of masks for groups or companies?
    Absolutely!  We have outfitted businesses, restaurants and even an army base with bulk orders of masks!  Shoot us an email for a quote, we'll even put your company logo on your masks to keep your employees safe & stylin!

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